Store Policies
Shopping Cart Info
For tuber sales: Each listing is for one tuber, not clumps, pot tubers.
All tubers are home grown on our farm.
Tuber sales are first come, first served. Adding a tuber to your cart does not hold it for purchase. Your order isn't confirmed until you check out and receive a confirmation email.
We only accept the payment methods available at checkout. We do not accept Venmo, PayPal, Apple Pay, Amazon Pay, or Google Pay.
Shipping & Pick Up Info
Local pick up will be available. All orders not picked up by May 15, 2026 will be considered abandoned and returned to stock. No refund will be given for abandoned local pick up orders.
We will combine shipping for tuber orders. This does not apply to non-tuber merchandise. The shipping fee is automatically waived for subsequent orders as long as you use the same email and shipping address. No coupon code required. If you forget to use the same email and shipping address, we will not refund for duplicate shipping charges.
How We Ship Tubers
We combine all packings slips to the same address. We start shipping in April. We cannot give an exact shipping date. Tubers are shipped via USPS Priority Mail. We only ship to the contiguous USA.
Your tubers will be in labeled individual bags with vermiculite to protect and maintain moisture. Your full order will be packaged in a cardboard mailer box with a lining of bubble wrap or equivalent for protection.
Our tubers are labeled at all times throughout the planting, growing, digging and dividing process. We pull each order by hand, inspecting the tuber as it comes out of storage. Even taking these careful measures, mislabels can occur. Notify us at bloom time via email if you think one of our tubers was mislabeled. Include pictures and relevant information. We will work with you to make it right.
Cancellation Policy
Cancelled orders are subject to a processing fee of $15 or 25%, whichever is greater. We cannot partially cancel an order. All cancellations must be requested prior to shipping via email. If you would like to add on to your order, please place a second order.
Return & Refund Policiy
We offer a 7 day refund request policy on dahlia tubers only.
NOTICE: Posting photos of your tubers on social media will void your refund request. Please contact us directly about all tuber concerns.
If you receive a tuber that is in poor condition, you may request a refund within the first 7 days of delivery. Please note, this is not 7 days from when you open the package, it is 7 days from when USPS reports the package was delivered, as noted by shipping tracking data. Open and inspect your order immediately. If there are concerns, email us directly with pictures of the tuber(s) and we will evaluate and discuss next steps.
Loss or Damage During Shipping: We do not offer automatic replacements or refunds for orders lost or damaged during shipping.
We do not offer refunds or replacements for any purchases after 7 days. This includes but is not limited to the following:
We do not refund/replace tubers or that shrivel, rot or die before planting, rot/die in the ground, grow stunted or exhibit disease, or don't bloom.
Packaging Errors
Open the packaging and inspect your tubers immediately. Make sure you received the correct amount and the correct varieties. If your order is incorrect (missing or wrong varieties), you must contact us within 7 days. We will ask for a photo of your order items and compare it to the photo we took before shipping. If in error, we will correct the order by sending out the correct varieties or refunding the missing varieties. After 7 days all sales are final.
Storage Loss Before Shipping
Loss of tubers during storage can happen. Even with careful measures taken it is possible that between the time you purchase and the time we begin shipping, tubers may rot in our storage. If that happens, you will receive a notification email and a refund of the purchase price of the tuber that is no longer available. If you ordered other varieties, they will ship as expected and no shipping discount will be given. If you did not order any other varieties, your shipping fee will be refunded. We are not able to offer the option of a replacement or substitute. We are not able to cancel or modify the remainder of your order.
Tuber Policy
We sell tubers that are at least the size of the AA battery. Please do not purchase from us if you are not okay with this size. As long as a tuber has an eye, an intact neck and a body, it has everything it needs to grow a full plant. Tiny tubers grow just as well as large tubers. We may cut larger tubers down so they can fit in our shipping boxes. This does not affect their ability to grow.
Tubers can be ugly. They grow in the dirt. They can be soft, hard, wrinkly, smooth, twisty and straight. This may also include peeling skin, end cuts, puffed lenticels and slight body damage. Please do not purchase from us if you are not okay with these imperfections. See this page for examples: Healthy Tuber Examples
Shopper Conduct Policy
If you choose to post on social media in a way that would damage our reputation as a grower, farmer, or business owner OR email, DM or chat us rude messages, we will block your email and social profiles from further communication and give you a permanent block from our store.
Dahlia Disease Policy
According to the American Dahlia Society's ongoing virus research, an average of 87% of healthy, asymptomatic dahlia plants carry at least one dormant virus. You can expect that 87% of the tubers we sell (and every other tuber producer sells) have dormant virus.
We take great care in sanitizing tools between plants and culling any suspicious of disease. We try to mitigate insect spread of disease by regularly inspecting plants, use of natural predators, and organic spray methods.